Introduction

Cars at Prime respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA).

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

• Submit an enquiry through our website

• Contact us by phone, email, or messaging platforms

• Arrange a vehicle viewing or request information

The information we collect may include:

• Your name

• Contact details (phone number and email address)

• Enquiry details or messages

• Any other information you voluntarily provide

How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests

• Provide information about vehicles and services

• Arrange viewings or follow up on enquiries

• Communicate with you regarding your enquiry

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

Your personal information may be shared only when necessary:

• With service providers involved in vehicle-related services, such as finance or warranty providers, and only with your consent

• When required by law or regulatory authorities

All third parties are expected to handle personal information responsibly and in accordance with applicable laws.

Storage and Security

Cars at Prime takes reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure. Personal information is stored securely and only accessed when necessary for business purposes.

While we take appropriate measures to safeguard information, no method of electronic storage or transmission is completely secure.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Your Rights

In terms of POPIA, you have the right to:

• Request access to your personal information

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Withdraw consent where applicable

Requests can be made using the contact details below.

Cookies and Website Usage

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not collect personal information unless you voluntarily provide it.

You may disable cookies in your browser settings if you prefer.

Links to Other Websites

Our website may contain links to third-party websites. Cars at Prime is not responsible for the privacy practices or content of external sites.

Changes to This Privacy Policy

Cars at Prime reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

Contact Details

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: info@carsatprime.co.za
Phone: 079 365 1664
Address: 562 Rachel de Beer St, Pretoria North, Pretoria, 0182